What is the current MonkeyLearn situation?
MonkeyLearn’s public homepage redirects to Medallia. Its Google Workspace Marketplace listing still describes text classification and extraction. A visible listing does not confirm that an existing integration is operational; check your account before planning a change.
MonkeyLearn homepage redirects to Medallia · checked October 8, 2026MonkeyLearn’s published Sheets listing · checked October 8, 2026Which parts of your workflow can StayCharted replace?
| Your requirement | StayCharted approach | What to plan for |
|---|---|---|
| Categorize rows in Google Sheets | Published StayCharted add-on; categories and confidence beside your data. | Install the add-on and use a model trained on your examples. Existing formulas are not automatically converted. |
| Classify tickets by intent | Train on reviewed messages labeled Billing, Account access or your own queues. | Your help desk or automation handles ticket assignment after classification. |
| Tag customer feedback by topic | Learn your definitions of Pricing, Reliability, Usability and other categories. | Decide how to label mixed-topic messages. Do not assume a one-category model reproduces multiple tags. |
| Classify sentiment | Train a model from feedback with approved sentiment labels. | Supply labeled examples and evaluate them; this is not a promise of a ready-made sentiment library. |
| Call classification from software | API returns category and confidence; available on Essentials and Business. | Update authentication, endpoint, response mapping and rate-limit handling. |
| Extract names, keywords or values | Not supplied by StayCharted classification. | Retain a separate extraction step. |
| Run company-wide experience analytics | StayCharted supplies the category model and its evaluation. | Evaluate Medallia or another platform for the broader reporting and experience-management requirement. |
MonkeyLearn’s listing describes both classification and extraction. The distinction matters when choosing a replacement: predicting a category and copying an entity out of text are different jobs.
MonkeyLearn classification and extraction descriptions · checked October 8, 2026Use your trained model in Google Sheets
StayCharted AI Model Trainer is available from the Google Workspace Marketplace, published by StayCharted. Choose the relevant columns and use your model to fill categories and confidence scores. The listing is “Free of charge with paid features”; your StayCharted plan and allowances apply.
Google Workspace Marketplace and the Google Workspace Marketplace logo are trademarks of Google LLC.
Example: keep your team’s support categories
Your team puts “I can’t log in to cancel my subscription” into Cancellation, while a password-reset request belongs in Account access. Train on the decisions your team has reviewed so the model can learn that distinction. Check mixed-intent messages in a held-out test set before routing real tickets.
Use confidence to prioritize uncertain answers for review. The customer-support system remains responsible for assigning work and sending replies.
Support-ticket classification · See measured classification benchmarks
Move the examples, then test the new model
- Keep authorized copies of your labeled text and category definitions. If exports are unavailable, assemble a fresh reviewed sample from your source system.
- Separate classification from extraction, dashboards and automated actions in your current workflow.
- Train a new StayCharted model using the same input fields you will supply in production. Use separate models for separate category columns.
- Evaluate on representative examples kept out of training, including rare categories and ambiguous messages.
- Try a small Sheets batch or API integration, compare answers with your reviewers, and check plan limits before switching.
StayCharted does not import MonkeyLearn model files or automatically migrate workflows. Keep a way to review and roll back the integration while testing.
StayCharted plans and workflow
Free covers text and includes up to one AI Classifier Model. Essentials is $49/month and Business is $99/month per workspace. Pictures require Vision: +$49/month on Essentials or +$99/month on Business. Dedicated AI Models require Business. Prices are USD.
- Every training run reports accuracy on examples not used to train the model, overall and by category. Answers include confidence.
- Data-quality checks and personal-information masking before text training are available on every plan.
- On Essentials and Business, answers below your review cutoff go to a Review Queue. Grouping unlabeled examples into suggested categories is also included; pictures require Vision.
- Picture checks flag near-duplicates and potentially mislabeled examples. Location metadata is stripped from the copies used by the model; original uploads are retained unchanged until deletion.
StayCharted is a hosted service, with no on-premises application deployment or trained-model import. Standard workspace exports do not contain runnable models. Under Terms §6.3, an Owner can download a Dedicated model adapter after moving to a plan that no longer trains Dedicated models; running it elsewhere requires the exact base model and your own inference software.
Compare plans and allowances · Export conditions · Data handling
Common questions
What is a MonkeyLearn alternative for Google Sheets?
StayCharted AI Model Trainer has a published Google Sheets add-on. Train a model from reviewed text and categories, then use it to fill categories and confidence scores in a sheet. StayCharted plan allowances apply.
Can I import a trained MonkeyLearn model into StayCharted?
No. Use labeled examples you are authorized to export to train a new model. Evaluate it on separate examples before switching; existing model files, API calls and spreadsheet formulas do not transfer automatically.
Can StayCharted replace MonkeyLearn keyword extraction?
No. StayCharted categorizes records. It does not extract keywords, names or other entities from text. Keep a separate extraction service if your workflow needs it.
Can StayCharted classify sentiment or customer-feedback topics?
Yes, you can train a text model on examples labeled with your approved sentiment or topic categories. Evaluate it on representative feedback. A topic model and a sentiment model are separate classification tasks.
Has MonkeyLearn shut down?
Its public homepage currently redirects to Medallia, and its Google Workspace Marketplace listing remains visible. Those facts do not establish the availability of every existing customer service. Confirm your account and support arrangements with the provider.