Sell StayCharted AI Model Trainer to your customers

StayCharted AI Model Trainer trains AI to categorize the way your customer's team does, with no code. The customer uploads past examples (resolved tickets, SharePoint or NTFS permission exports, invoice lines, documents or photos), checks them, and trains. They see how often the model is right on examples it never saw, category by category. Then they use it on new work: fill files, fill Google Sheets, call the REST API from ServiceNow, Jira, Power Automate or their own code, or ask it from Claude and ChatGPT. On Essentials and Business, answers below the customer's cutoff go to a person in the Review Queue.

Short description, ready to paste into your own catalog:

Train a private AI model on your team's past decisions: classify text, photos and file permissions.

Questions that qualify a customer:

1. Is there a decision the team makes again and again, with clear answers?
2. Do they have past examples with the answer recorded: a few hundred rows, about 20 or more per category? (No answers yet? On paid plans, AMT can group the rows so they can name them.)
3. Is there a person who can say whether an answer is right?
4. Where should answers land: a spreadsheet, a ticketing or document system, or a workflow tool?

• AWS Marketplace: StayCharted AI Model Trainer is listed as a SaaS product with monthly contracts per workspace (Free, Essentials, Business, and Vision for each paid plan). It's billed on the customer's AWS invoice. After subscribing, the customer chooses "Set up your account" and links it to a StayCharted workspace.
• Microsoft Marketplace: the same plans, billed by Microsoft. After buying, the customer chooses Configure account. One subscription pays for one workspace; plan changes and cancellation happen in the Azure portal or Microsoft 365 admin center.
• Microsoft CSP partners: resale through CSP is offered to selected partners. Contact the partner team.
• Private offers for Enterprise terms, on either marketplace: ask the partner team.

Prices in USD per workspace per month, before taxes. Billed monthly, with no annual commitment. Each paid plan is one workspace; team members are included at no per-seat charge.

Every allowance is on the pricing page.

1. Sign the reseller agreement. Request the agreement; we send it for signature.
2. Create your reseller account at amt.staycharted.com with your company email. This account owns your customers' workspaces and holds your payment method.
3. Start one purchase (you can stop at the payment page), then tell us. We attach your reseller promotion code to your account; it works only there.
4. Add a workspace for each customer: New workspace → choose the plan → enter your promotion code at checkout. The discount applies every month.
5. Invite the customer's people to their workspace, with the roles they need: Builder, Reviewer or Viewer. They see only the workspaces they're invited to.
6. If a customer wants to buy directly later, they open their own account and buy there; you give them an export of their workspace and cancel yours. No paperwork with us.

The reseller agreement has the full terms.

To reach us: use the partner form with the customer's company name, the workspace name and what happened. Never send passwords, API keys or customer data in the form.

• Hosting: StayCharted's own cloud environment in the United States. Nothing is installed in the customer's environment, and StayCharted never connects to their systems; their systems call the API.
• Separation: each customer account has its own database schema, with row-level security between workspaces.
• Encryption: the database and file storage are encrypted, and all traffic uses HTTPS.
• AI: customer examples train only that customer's models. We do not send customer data to outside AI providers for training. If a customer connects an AI assistant, its provider receives the data that assistant is authorized to read; see our Privacy Policy.
• Access: StayCharted staff don't sign in to customer accounts. Every change is in the customer's activity history.
• Documents: Security · Data Processing Addendum · Terms of Service · Privacy Policy · Security and data handling (PDF)

• Classify records with Zapier
• How it works and the models
• ServiceNow ticket routing
• SharePoint access with Power Automate
• NTFS access and ServiceNow requests
• Best practices
• API reference

The partner kit has everything for your own catalog, proposals and campaigns:

Please don't claim:

• that it changes permissions, approves requests or decides on its own (it suggests; people or the customer's systems act);
• any accuracy figure for a customer's data before they've trained and tested;
• service levels, certifications or features we haven't confirmed in writing.